People make the difference!
Our aim is to provide a best practices framework that is continuously re-evaluated and improved, and that will enable individuals to perform at the highest level to achieve Zero Outage.
The Competency Model
The competency model outlines what is required to meet Zero Outage criteria. In addition to functional skills, interpersonal and methodical competencies are just as vital for success. An organizational environment is needed as a solid foundation to support these.